Returns & Exchanges

At Scholl, we want you to be completely satisfied with your footwear; if you are not happy with your purchase, you can return or exchange your items within 30 days of receipt.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Place the unworn shoes in their original packaging and include the printed return authorization slip inside the box.

  • 3.
    Ship the Items

    Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.